Experts en gestion de la relation client

Nous sommes un cabinet de consultants spécialisés dans l'optimisation de la relation client et la formation professionnelle pour améliorer votre service et votre satisfaction client.

Two people engaged in a discussion in front of a whiteboard. The whiteboard has sticky notes with various categories like 'User-Generated Content' and 'Engagement', each with subcategories noted beneath them. One person holds a marker and an eraser, while the other listens attentively.
Two people engaged in a discussion in front of a whiteboard. The whiteboard has sticky notes with various categories like 'User-Generated Content' and 'Engagement', each with subcategories noted beneath them. One person holds a marker and an eraser, while the other listens attentively.

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Formation réussie

Formations Professionnelles CRM

Développez vos compétences en gestion de la relation client avec nos formations sur mesure.

Formation en Gestion Commerciale et relation client

Apprenez à gérer efficacement la relation client avec des techniques éprouvées et des outils modernes.

A computer monitor displays a webpage from HelpDesk Heroes, featuring a contact address and email. Social media icons including Facebook, LinkedIn, Twitter, Instagram, and Pinterest are visible. The screen also shows a Trustpilot rating. A stack of cookies is partially visible at the bottom of the image, and part of a keyboard can be seen in the foreground.
A computer monitor displays a webpage from HelpDesk Heroes, featuring a contact address and email. Social media icons including Facebook, LinkedIn, Twitter, Instagram, and Pinterest are visible. The screen also shows a Trustpilot rating. A stack of cookies is partially visible at the bottom of the image, and part of a keyboard can be seen in the foreground.
Recrutement et Formation

Optimisez votre équipe commerciale grâce à notre expertise en recrutement et formation spécialisée.

woman placing sticky notes on wall
woman placing sticky notes on wall

Formations

Perfectionnez vos compétences en gestion de relation client.

Two people are engaged in a conversation at a wooden conference table in a room with exposed brick walls. One is an older man in a suit and tie, holding a notebook, and the other is a woman with long dark hair, using a laptop. Both have coffee cups in front of them and are smiling.
Two people are engaged in a conversation at a wooden conference table in a room with exposed brick walls. One is an older man in a suit and tie, holding a notebook, and the other is a woman with long dark hair, using a laptop. Both have coffee cups in front of them and are smiling.
A hand holds a black business card with white text reading 'FORTY TWO Strategy Innovation Design' against a blurred urban skyline backdrop. The sky is clear and blue, suggesting a bright day.
A hand holds a black business card with white text reading 'FORTY TWO Strategy Innovation Design' against a blurred urban skyline backdrop. The sky is clear and blue, suggesting a bright day.
Glass-fronted building with reflections of the sky and nearby structures. Rows of greenery are integrated into the design above the windows. Large text on the building's facade reads 'Transforming Business for Good.'
Glass-fronted building with reflections of the sky and nearby structures. Rows of greenery are integrated into the design above the windows. Large text on the building's facade reads 'Transforming Business for Good.'
A reception desk with a glass barrier and wooden base is shown. Behind the desk, two individuals are seated, one of whom is wearing headphones. Above the desk, a large illuminated sign reads 'Sendy Partner Center.'
A reception desk with a glass barrier and wooden base is shown. Behind the desk, two individuals are seated, one of whom is wearing headphones. Above the desk, a large illuminated sign reads 'Sendy Partner Center.'
Two people are seated in front of a laptop screen that displays a webpage. The webpage features text about a social wall solution compliant with GDPR and CCPA. Both of the individuals' hands are visible as they interact with the laptop. The background shows a modern office environment with chairs and a potted plant.
Two people are seated in front of a laptop screen that displays a webpage. The webpage features text about a social wall solution compliant with GDPR and CCPA. Both of the individuals' hands are visible as they interact with the laptop. The background shows a modern office environment with chairs and a potted plant.